Nissan service centres operated by Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS) have received approval from the Ministry of International Trade and Industry (MITI) and relevant local councils to resume operations at specific service centres with a ‘Drop off and Pick-up’ system; respecting the Movement Control Order (MCO).
TCEAS services will be rendered via appointment only. Customers will drop off their Nissan vehicle at the confirmed service centre and appointment slot; customers are not allowed to wait at the service centre. Service appointment can be made beforehand via DriveOn mobile app, TCEAS website, Nissan Customer Care Centre hotline at 1800-88-3838 or directly to the operating service centres. Customers are strongly advised to select the nearest service centre to abide by the MCO’s travelling regulations.
Available TCEAS service centres and operating hours:
REGION |
SERVICE CENTRE |
CONTACT NUMBER |
OPERATING HOURS |
Central |
TCEAS Petaling Jaya 3S |
03-7955 3288 |
Monday - Saturday (9.00AM - 4.00PM) |
TCEAS Klang 3S |
03-3344 7021 |
||
Northern |
TCEAS Alor Setar 3S |
04-733 9639 |
Monday - Friday (8.30AM - 5.00PM) |
TCEAS Bayan Lepas 3S |
04-642 1900 |
||
East Coast |
TCEAS Kuantan 3S |
09-517 7366 |
Monday - Saturday (10.00AM - 3.00PM) |
TCEAS Kuala Terengganu 3S |
09-631 4854 |
Saturday - Thursday (9.00AM - 2.00PM) |
|
Southern |
TCEAS Johor Jaya 3S |
07-364 2596 |
Monday – Saturday (8.30AM – 5.00PM) |
TCEAS Melaka 3S |
06-335 4700 |
Monday - Saturday (10.00AM - 2.00PM) |
|
Sabah |
TCEAS Kota Kinabalu 3S |
088-422 258 |
Monday, Wednesday & Friday only |
Sarawak |
TCEAS Kuching 3S |
082-388 888 |
Tuesday & Thursday only |
Note:
The service centres will be closed during Public Holidays.
As a health and safety precaution, TCEAS will practise temperature checking and social distancing for all service centre staff and customers. TCEAS staff will be wearing face mask and gloves, while face masks and hand sanitizers will also be freely available to customers. Frequent disinfecting will be carried out at the service centres and all vehicles will undergo disinfecting before and after service.
Contactless payments are encouraged.
The health and safety of Nissan customers and TCEAS employees are of utmost priority.
In time to come, TCEAS service centres in other locations will resume operation in stages. For more updates, please visit www.tceas.com or contact Nissan
Customer Care Centre hotline at 1800-88-3838.
Stay Strong, Stay Smart, Stay Safe.